The Nations Largest In-Stock Supplier Of Rivets, Rivet Nuts, Lockbolts And Other Special Fasteners Since 1948.
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Ordering Information/Returns
Place an order
We accept orders via phone, fax, email and this web site. You do not need to use Jay-Cee Sales part numbers to order. After you place your order, we will send you an e-mail or faxed acknowledgement.
Place your first order on the website
You do need to sign in or register to place orders on the Internet.
Our business and Will Call hours
We take orders 24 hours a day, 7 days a week for orders on the internet. Will Call pickup is available during Mondays-Fridays 8:30-4:30.
Ordering without a catalog part number
If you can't find exactly what you need in the catalog, we can help. Give us a call 248-478-2150 , or fax at 248-478-6416 or email us at sales@rivetsinstock.com us a description of the product, a drawing, or the manufacturer part number.
Order delivery times
Most orders are delivered the same or next business day at standard ground rates. More than 98% of the products ordered are shipped from our inventory. We use many different carriers in order to provide you with fast deliveries, but if you need a special delivery or would like to pick up your order at our Will Call counters, please let us know.
Shipping orders outside the United States
We can ship our products throughout the world using air and ocean transportation services. We evaluate international orders from all new customers to determine whether we can accept them.
Small orders
At Jay-Cee Sales, we do not have order minimums over the internet. For call in order the minimum is $25.00
Sales tax
We charge sales tax. If you have a resale card or certificate, e-mail, fax, or mail us a signed copy. All orders via the internet are set up for sales tax only.
Returns and exchanges
If shipment appears damaged don't pay freight unless damage is marked on bill by carrier. No return authorization required. Orders for parts may be returned with in 30 days of receiving your order at a 20% restock. All tools are final sales unless the tool was damaged or deemed defective upon delivery.
There may be re-stock fees for items being retuned. See terms of sales. For a return or exchange, contact us at 248-478-2150 , or fax at 248-478-6416 or email us at sales@rivetsinstock.com Orders that are given a return number can be returned at:
Jay-Cee Sales and Rivet32861 Chesley Dr.
Farmington, Mi 48336
You will be given credit upon our receipt of the material. If you would like to exchange the material, just return the items you don't want and place a new order.
Product information not shown in the catalog
Call, fax or email us to let us know what kind of information you need.
Additional information about previous orders
Click on the "Order History" link at the top of the web site to view information about your previous orders. From here you can access your invoices, proofs of delivery, and other shipment information. If you don't see the information you need, please send us an email and we'll get it for you.
JAY-CEE SALES AND RIVET federal tax ID and DUNS number
Our federal tax ID number is 38-2331016. Our DUNS number is 01-690-0268. Our cage code is 9U735.
Pay your invoice
You can mail your check to the address below or call to pay by credit card.
Jay-Cee Sales and Rivet32861 Chesley Dr.
Farmington, Mi 48336